It is a journalist’s role to report accurately, compassionately, and constructively, especially in hard times.

My latest story is a life story about Curtis Bourgeois, U.S. Army veteran and founder of Les Bourgeois Vineyards, a popular tourist attraction in mid-Missouri, who passed away in late September. His impact was great and he was a well-known man. For this story, I interviewed his son about a week after his father’s passing. In times like this, it is crucial to not only report accurately but be aware and report empathetically.

It is important to remember that not all people react the same way in situations of loss and traumatic events. Interviewing victims and survivors requires sensitivity, empathy, and tact.

One tip is to not rush into the hard questions first. Break the ice and start with the basics. Simply, be a human! Ask honestly how they are doing and if now is a good time to talk. Don’t be afraid to ask. Remember that this conversation is much harder for them.

In all, as a journalist, be sure to clearly explain your intentions and be aware of the other person’s feelings and needs.